The first requirement was to ensure that the right knowledge and skills would be measured by the assessment. All the top stakeholders were interviewed so that a complete understanding of the company’s values, business and future direction could be obtained. A competency framework was then designed to be used, not only for the assessment, but also for any future talent management decisions.
Following this, a full development centre was implemented, with exercises including simulations, psychometric questionnaires and interviews. Each participant was given full feedback on their performance and a complete individual development plan developed for each participant.