Solution
First of all, the top management team needed to be convinced of the importance of enhancing the process and presentations were made to two management committees to achieve this.
Following this, a full assessment process was designed, incorporating interviews, a case study and presentation. A trial was then conducted to ensure that the process was valid and was identifying people with the right profile to be promoted. Full implementation was then undertaken in the following year and a report on its success presented to the top management committee of the company.